Bengaluru, April 08: Veolia celebrated a major milestone in its India journey with the inauguration of its new Customer Experience Center at its Hoskote plant in Bengaluru. The event also marked the 25th anniversary of the facility and the launch of a solar-powered decarbonization initiative, reinforcing the company’s long-term commitment to India as a global hub for water technology and sustainable innovation.
The Hoskote plant, established in 2001, has evolved into a world-class center for membrane manufacturing, specialty chemicals, and advanced water technologies. Exporting to more than 20 countries, the facility also houses a co-located Technology Center that has generated over 100 patents, highlighting its role as a key driver of global innovation.
Speaking on the occasion, Anne Le Guennec, CEO of Veolia’s water technologies activities, said,
“India holds a unique place in Veolia’s global strategy, not only as a dynamic market, but as a center of excellence for engineering, digital innovation, and manufacturing. These milestones reflect 25 years of dedication and align with our GreenUp strategic program. As India faces growing water challenges, we are committed to delivering solutions that enhance resilience, efficiency, and sustainability.”
As part of its sustainability roadmap, the Hoskote facility has introduced a solar panel installation expected to reduce over 600 tonnes of CO₂ emissions annually. This initiative underscores Veolia’s commitment to reducing its operational carbon footprint while supporting customers in achieving their sustainability goals.
The newly launched Customer Experience Center is designed as an immersive hub to showcase Veolia’s cutting-edge technologies and solutions. It offers interactive demonstrations of smart water systems, including remote monitoring, data analytics, and digital tools. The center will serve as a platform for collaboration, training, and innovation, with a dedicated facility accommodating up to 50 participants.
Irshaad Hakim, Executive Vice President of Veolia’s water technologies activities in Asia Pacific, highlighted the region’s water challenges, stating,
“South Asia is at a critical juncture in its pursuit of water security. Veolia’s experience in delivering large-scale projects positions us to provide impactful, sustainable solutions that support safe and healthy communities.”
As the largest industrial water company in South Asia, Veolia has delivered over 500 projects across municipalities and industries, covering drinking water, wastewater treatment, and zero liquid discharge systems. Its recent projects in Mumbai, including the Bandra wastewater treatment plant and the Bhandup drinking water upgrade, further demonstrate its expanding footprint in India’s urban infrastructure.
With continued investments in innovation, sustainability, and infrastructure, Veolia is strengthening its role in addressing India’s evolving water management needs while advancing ecological transformation globally.
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